Shipping and Delivery Policy

Welcome to Authyra Technologies LLP! We strive to provide our customers with reliable and efficient delivery of the services and products they purchase from us. Please review our Shipping and Delivery Policy to understand how we process and deliver orders.

Delivery of Services
Authyra Technologies LLP specializes in digital solutions, including software products and IT services. Unless otherwise stated, all products and services offered on our website are delivered electronically.

Delivery Timeline

Upon successful payment, the delivery of software licenses, configuration files, and access credentials will be processed and shared via email within 1-2 business days.
For services requiring customization or manual configuration, our team will contact you within 24 hours to confirm delivery timelines.
Delivery Channels

All software, documents, and digital assets will be sent to the email address provided during purchase.
Live support, consultations, and service implementations will be delivered through virtual meetings or direct system integration, depending on the nature of the service.
Shipping of Physical Products (if applicable)
In rare cases where hardware or physical products are included in your order, the following conditions will apply:

Shipping Locations

We currently ship to locations within [India/your serviceable regions]. International shipping may be arranged on a case-by-case basis.
Shipping Charges

Shipping costs are calculated at checkout and may vary based on the destination and weight of the item.
Estimated Delivery Time

Delivery times for physical items are typically 7-10 business days, depending on the shipping address. Customers will receive a tracking number once the order is dispatched.
Courier Partners

We collaborate with reliable courier services to ensure timely and secure delivery of physical products.
Order Tracking
For physical product orders, you will receive a tracking ID via email upon dispatch.
For digital services, updates on progress or completion will be communicated via email or the customer portal.
Delays and Issues
While we aim to meet delivery timelines, delays may occur due to unforeseen circumstances. Should there be any delays in your order:

You will be promptly notified with an updated delivery schedule.
For urgent concerns, you can contact our customer support team at support@authyra.com or call us at +91 7900189340.
Return and Refunds for Delivery Issues
If you do not receive a digital product within the promised timeframe, please contact us immediately for resolution.
For physical products, any damages or incorrect items must be reported within 48 hours of delivery.
Thank you for choosing Authyra Technologies LLP. If you have any questions or concerns about your order, feel free to reach out to our team at any time.

Contact Information:

Email: support@authyra.com
Phone: +91 7900189340
Office Hours: Monday to Friday, 9 AM – 6 PM